Menu

FAQs

We only offer whole body composition DEXA scans. Our FAQ answers will include the term (and variations of it) ‘DEXA scans’ and this refers to whole body composition DEXA scans only.

We do not offer any other ionising radiation scans including x-rays, CT (Computed Tomography) and nuclear medicine and DEXA femur and spine diagnostic scans.

General

Is there parking close-by and can I access the clinic using public transport?

1-2 hour parking is available on Albert St and surrounding streets. Please be mindful of clearways on Albert St inbound 7am – 9:30am and outbound 4pm – 6:30pm. It’s important that you read all street parking signs when visiting DEXA Melbourne.

Our clinic is also easily accessible via public transport. The closest tram stop is Smith St/Victoria Pde and Wellington St/Victoria Pde using the 12 and 109 tram. The closet train station is Parliament Station and approximately 15 minute walk.  Please visit Public Transport Victoria for further information.

What are your opening hours and how do I book?

We are open 7am – 12pm Monday, Thursday, Friday, Saturday and Sunday and 3pm – 7pm Tuesday. Bookings can be made via our website which has a live up to date availability function. If we are fully booked or you are finding it difficult to book a suitable time and date on our online booking platform, please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776.

How long are appointments?

DEXA scans are 3 minutes. All appointments are 30 minutes in length which includes a consultation with the DEXA operator who are specialists in the use of DEXA and accredited as clinical and sports Dietitians.

Do you offer gift vouchers?

We offer gift vouchers for all of our DEXA scanning services and packages. Please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776 for further information.

Do you offer group and corporate health packages and how can I book?

We have packages available for groups (above 4 people) and corporate health programs. If you have purchased a group or corporate health package and would like to make a booking, we suggest allowing 10-12 weeks of advanced notice to accommodate your booking request.  Please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776 for further information on packages and to complete your booking request. 

Payment, claiming and policies

Can I claim my DEXA scan with my Private Health Fund?

You cannot claim your DEXA scan with your private health fund.

What payment methods do you accept?

The payment methods we accept are EFTPOS, Visa and MasterCard. We do not accept AMEX or cash.

Is payment for scan packages due in full at the first appointment?

Full payment is required for all DEXA scanning services and packages at the first appointment.

Do you have a cancellation policy?

We do have a cancellation policy. Please provide 24 hours notice for rescheduling or cancellation of appointments to avoid incurring a cancellation fee.

Do DEXA scan packages expire?

DEXA scan packages expire after 12 months from date of purchase.

DEXA Scanning

Do I need a referral for a DEXA scan?

You do not need a referral for a DEXA scan however your personal situation will be reviewed by the DEXA operator before your scan. Our DEXA scans are completed in accordance with our Justification and Approval of Medical Radiation Procedures involving DEXA Scanning document. We can only provide you a DEXA scan if you meet the criteria listed in this document which will be provided to you in our Patient Scan Questionnaire upon booking.

Who is DEXA scanning suitable for?

DEXA scans are suitable for the following situations:

  • Overweight and/or obesity
  • Hypertension (high blood pressure)
  • Hyperlipidemia (high cholesterol, triglycerides and/or lipoproteins)
  • Insulin Resistance
  • Metabolic Syndrome
  • Assessment of metabolic risk profile
  • Cardiovascular Disease
  • Diabetes (Pre Diabetes, Type 1 or 2)
  • Hypogonadism
  • Hyperparathyroidism
  • Post-menopausal
  • Polycystic Ovarian Syndrome
  • Non Alcoholic Fatty Liver Disease
  • Cancer and cancer cachexia
  • Eating disorder and low body weight
  • Bariatric (weight loss), Gastrectomy or Intestinal Bypass Surgery
  • Major surgery
  • Muscle asymmetry or muscle wasting post-injury or surgery
  • Sarcopenia and Muscular Dystrophy
  • Body composition assessment for sport, including aesthetic, performance or weight category requirements
  • Monitoring of Relative Energy Deficiency Syndrome (RED-S) or reduced Resting Metabolic Rate (RMR).

If you are unsure about your suitability for a DEXA scan or have a unique request for DEXA scanning, please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776.

What are the reasons to withhold from DEXA scanning (contraindications)?

  • Under 18 years of age
  • Pregnancy
  • DEXA scan within the past 8 weeks
  • A total of 4 DEXA scans in the past year
  • Unable to maintain a motionless position for 3 minutes whilst being scanned

If you are unsure about your suitability for a DEXA scan or have a unique request for DEXA scanning, please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776.

How accurate is DEXA scanning?

DEXA scanning is often referred to as the GOLD STANDARD method for measuring bone density, body fat and lean muscle. Scientific evidence shows us that DEXA has the highest level of accuracy, precision and reliability when used to scan body composition and bone density over time with repeat scanning.

We are able to identify with a high level of confidence 200-300g tissue change in body fat and lean muscle based on our

  • Technology and software
  • Calibration methods
  • Client preparation
  • Scanning protocols and procedures

How do I prepare for my DEXA scan?

We have a unique and specific process of how our clients need to prepare for their DEXA scan. It is different for morning and afternoon appointments therefor it’s important you review our preparation guidelines prior to your appointment.

What does DEXA scan measure?

DEXA scanning measures body fat, visceral fat, bone, soft tissue (lean muscle), glycogen and body fluids. It provides you a report using a three comportment model which breakdowns everything it measures into the following three categories:

  • Body fat = Fat Mass
  • Soft tissue (lean muscle), glycogen, body fluids = Lean Mass
  • Bone = Bone Mineral Content (BMC) [Bone Mass]

Visceral fat (VAT) and Bone Mineral Density (BMD) are reported differently to the above three compartments.

How often can I have a DEXA scan?

You require a minimum time frame of 8 weeks between each DEXA scan. How often you scan yourself will depend on your individual situation and / or recommendations made by your DEXA operator, medical and allied health professional, trainer and / or coach. We accept requests for scans earlier than 8 weeks however these are individually assessed by our Radiation Medical Practitioner and a referral is required for approval. If you would like to make this request, please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776.

Can I compare my DEXA scan results from DEXA Melbourne to other DEXA providers?

Unfortunately there are often difficulties when comparing DEXA scans to other body composition assessment methods therefor they do not compare. The main reasons for this include:

  • The variation between technology and software
  • Calibration methods
  • Client preparation
  • Scanning protocols and procedures

Can I compare my DEXA scan results to skinfolds?

You can use DEXA scanning and skinfold testing together. The main reasons are:

  • Skinfold measurements are great for tracking subcutaneous surface body fat changes – the sum of ‘x’ skinfold sites in millimetres
  • DEXA is great for tracking total body fat, lean muscle and bone and percentage body fat changes
  • Together, the above two points complement each otherPlease avoid using skinfold testing to determine percentage body fat

Like DEXA scanning, your skinfold measurements must also be completed by a person who is accurate, precise and reliable with low technical error, has standardised approach and uses the right equipment. Our recommendation is to ensure they are trained and accredited by the International Society for the Advancement of Kinanthropometry (ISAK).

 

Radiation Safety

Is DEXA safe and how much radiation is involved?

DEXA is one of the most safest and low dose radiation test. You will only be exposed to 1-4 µSv (microsieverts) of radiation. You can compare this to a common chest x-ray which is 40-50 μSv and a four hour common commercial flight is approximately 50μSv. Radiation safety is important and we have in place a Radiation Management Plan which includes a Justification and Approval of Medical Radiation Procedures involving DEXA Scanning document. If you are concerned for your health and safety regarding radiation exposure, please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776. You can also discuss this with your General Practitioner and / or medical specialist.

Can pregnant of breastfeeding females have a DEXA scan?

Females who are pregnant cannot have a DEXA scan. Females who are breastfeeding can have a DEXA scan.

How many DEXA scans in one year can I have?

The total number of DEXA scans per year is 4. We accept requests for more than 4 total scans per year however these are individually assessed by our Radiation Medical Practitioner and a referral is required for approval. If you would like to make this request, please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776.

Would you like to know more?

Take the next step

Book an Appointment Online OR Fill in enquiry form