Menu

FAQs

Due to regulatory changes effecting all DEXA providers in Victoria, whole body DEXA scans are no longer available outside of an approved research project.

For a whole body scan we recommend using our Intelligent Body Scanner (see whole body composition scans [via mfBIA]) for accurate body composition measurement.

We offer whole body composition scans (via mfBIA) and nutrition services.

We do not offer any ionising radiation scans including x-rays, CT (Computed Tomography), nuclear medicine, and DEXA whole body or bone density scans outside of an approved research project.

General

Is there parking close-by and can I access the clinic using public transport?

1-2 hour parking is available on Harcourt St and surrounding streets. Please be mindful of parking signs and restrictions.

Our clinic is also easily accessible via public transport. The closest tram stop is Flemington Rd/Harcourt St. Please visit Public Transport Victoria for further information.

What are your opening hours and how do I book?

We are open 7am – 12pm Monday, Thursday, Friday, Saturday and Sunday and 3pm – 7pm Tuesday. Additional shifts are also often added when required. Bookings can be made via our website which has a live up to date availability function. If we are fully booked or you are finding it difficult to book a suitable time and date on our online booking platform, please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776.

How long are appointments?

Whole body scan appointments are between 10-15 minutes.

Nutrition appointments are 1 hour for initial and 30 minutes for review.

Do you offer gift vouchers?

We offer gift vouchers for all of our services and packages. Contact us by emailing info@dexamelbourne.com.au or call 0435 872 776 for further information.

Do you offer group and corporate health packages and how can I book?

We have packages available for groups (above 8 people) and corporate health programs.  Please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776 for further information on packages and to complete your booking request. 

Payment, claiming and policies

Can I claim my body scan with my Private Health Fund?

You cannot claim your body scan with your private health fund.

What payment methods do you accept?

The payment methods we accept are EFTPOS, Visa and MasterCard. We do not accept AMEX, Diners or cash.

Is payment for scan packages due in full at the first appointment?

Full payment is required for all scanning services and packages at the first appointment.

Do you have a cancellation policy?

We do have a cancellation policy. Please provide 24 hours notice for rescheduling or cancellation of appointments to avoid incurring a cancellation fee.

Do scan packages expire?

Scan packages expire after 12 months from date of purchase.

Whole Body Scanning

Can I get a DEXA body composition scan?

Due to regulatory changes effecting all DEXA providers in Victoria, whole body DEXA scans are no longer available.

For a whole body scan we recommend using the Whole Body Scan (mfBIA) appointment type for accurate body composition measurement.

Can I get a whole body composition scan (via mfBIA)?

Yes. A whole body scan via mfBIA does not require a referral.

Who is whole body composition scanning suitable for?

A whole body composition scan (via mfBIA) is suitable for anyone wanting to:

“COMBINE SCIENTIFICALLY VALIDATED BODY COMPOSITION MEASUREMENT WITH EXPERT GUIDANCE TO TURN INFORMATION INTO INSPIRATION AND REAL RESULTS”

THE INTELLIGENT BODY SCANNER
Our brand new intelligent body scanner provides you with a scientifically validated tool for accurate body composition assessment. It is considered the fastest, non-invasive method of screening total body composition.

The scan is very quick to complete, has no radiation exposure, and gives users a unique and full report of their body composition.

THE SCAN REPORT
Measure over 40 different parameters including:
• Lean Muscle Mass,
• Skeletal Muscle Mass,
• Protein,
• Bone Mineral Content,
• Total Body Water,
• Intracellular Fluid and Extracellular Fluid
• Body Fat Mass and Total Body Fat Percentage,
• Visceral Fat Levels,
• Subcutaneous Fat Mass
• Abdominal Circumference
• Waist Hip Ratio
• Segmental Analysis of Muscle and Fat in each Limb,
• Basal Metabolic Rate and Total Energy Expenditure,
• Calories Based on Goal and Macronutrient Profile
• Bio Age
• Bio Wellness Index
• Fitness Score
• Plus more

THE SCIENCE BEHIND THE MEASUREMENT
Our intelligent body scanner differs from other products on the market by incorporating the most up-to-date scientifically validated, personalised variables to provide a more reliable body composition measurement for the individual.

This technology was originally developed for the use in monitoring hospital patients after surgery, as well as astronauts after space travel. Nowadays, this technology is used in many areas of medicine, from Nephrology to Oncology, in Sports Science, Fitness, and Medical wellness, in Nutrition, Weight Management and Lifestyle monitoring.

GET THE RESULTS IN THE PALM OF YOUR HAND
The user interface with this technology is second-to-none.

Download your free App to your phone, tablet or desktop…
But it’s not just an App, it’s a real measure of your success.

Once you have been scanned you can use the free App to get personalised and detailed recordings and then track, monitor and analyse your progressive results.

Access your personalised profile and dashboard via the App with instant graphs and charts showing real-time results with analytical comparisons between scans.

CALCULATING AND FINE TUNE YOUR NUTRITION – MACRONUTRIENT PROFILING
At DEXA Melbourne we combine the technologies world’s first Artificial Intelligent Macronutrient Profile with oversight from experienced, professional Health Optimisation Specialists to fine tune your requirements.

This powerful combination is exclusively available at DEXA Melbourne and can help to maximise your results on your health optimisation journey.

All of your results can be accessed via the free App where you will gain tailored knowledge specific to your health and fitness goals.

STAY MOTIVATED
After your scan your results are automatically uploaded to the App. View immediate insights about your body and receive instant feedback to see how your exercise and nutritional choices affect your goals.

Track your progress and gain insights to motivate yourself along your journey.

What are the reasons to withhold from scanning (contraindications)?

  • Pregnancy
  • Pacemakers

If you are unsure about your suitability for a scan or have a unique request, please contact us by emailing info@dexamelbourne.com.au or call 0435 872 776.

How accurate is whole body scanning (via mfBIA)?

THE INTELLIGENT BODY SCANNER
Our brand new intelligent body scanner differs from other products on the market by incorporating the most up-to-date scientifically validated, personalised variables for accurate body composition assessment. It is considered the fastest, non-invasive method of screening total body composition.

This technology was originally developed for the use in monitoring hospital patients after surgery, as well as astronauts after space travel. Nowadays, this technology is used in many areas of medicine, from Nephrology to Oncology, in Sports Science, Fitness, and Medical wellness, in Nutrition, Weight Management and Lifestyle monitoring.

We are able to identify with a high level of confidence in body composition changes based on our

  • Technology and software
  • Calibration methods
  • Client preparation
  • Scanning protocols and procedures

How do I prepare for my scan?

We have a unique and specific process of how our clients need to prepare for their scan. It is different for morning and afternoon appointments therefor it’s important you review our preparation guidelines that we send to your prior to your appointment.

How often can I have a whole body scan?

There is no radiation from our intelligent body scanner and the process used is considered extremely safe. How often you have a scan will depend on your individual situation and / or recommendations made by your specialist, medical and health professionals. It is recommended that you allow at least a few weeks between scans in order to see some significant, tangible changes.

Can I compare my body scan results from DEXA Melbourne to other providers?

Unfortunately there are often difficulties when comparing scans therefore we recommend sticking with the same provider. The main reasons for this include:

  • The variation between technology and software
  • Calibration methods
  • Client preparation
  • Scanning protocols and procedures

Can I compare my body scan results to skinfolds?

Your whole body scan via our mfBIA Intelligent Body Scanner provides a measure of subcutaneous fatty tissue

  • Skinfold measurements also assess subcutaneous fatty tissue
  • The benefit of using the intelligent body scanner instead of skinfolds is that there is so much more additional information also obtained with the body scan
  • Therefore the scan can be used as an alternative to skinfolds

 

Safety

Is the whole body scan safe?

There is no radiation from our intelligent body scanner and the process used is considered extremely safe. How often you have a scan will depend on your individual situation and / or recommendations made by your specialist, medical and health professionals. It is recommended that you allow at least a few weeks between scans in order to see some significant, tangible changes.

Can pregnant women have a whole body scan?

Pregnant women cannot have a whole body scan.

How many scans can I have in a year?

There is no restriction on the number of whole body scans (via mfBIA) a person can have in a year.

Would you like to know more?

Take the next step

Book an Appointment Online OR Fill in enquiry form